Solutions

Customer Experience

Process Automation

Network Cabling Solutions

IT Products

Omnicanal

Omnichannel Recording

NICE Advanced Interaction Recorder (AIR) and Engage is a scalable, secure and robust platform that make it easy to record and manage interaction data from multiple channels and data sources in a single place

RPA (2)

Robotic Process Automation

The NICE Virtual workforce comprises software robots that are installed on back-end servers, with the capabilities to take over all the repetitive, admin driven processes facing the human workforce everyday. A variety of tasks can be executed independently without human intervention, freeing up employees to focus their attention on more valuable business priorities.

Centro de Datos

Data Center

Siemon’s WheelHouse delivers a comprehensive range of advanced copper and fiber cable and connectivity, high-speed direct attach interconnects, cabinets, cable management, power distribution, automated infrastructure management and thermal management solutions to support any size and type of data center – from large hyperscale cloud computing, edge and colocations, to small-to-mid size enterprise data centers.

Servidor (1)

IT Products

We provide, Servers, Storage, Workstations, Routers, Switches, Firewall etc, in order to help in your, your IT infrastructure of the most recognized manufacturers in the world such as Dell, Cisco, ZTE, etc.

Compliance

Compliance Center

NICE’s Compliance Center is an end-to-end recording compliance solution for contact centers. It brings together dedicated mechanisms, real-time notifications with the IntelliAgent, analytics and advanced automation capabilities.

desktop analyti

Desktop Analytics

Desktop Analytics is a highly unique and illuminating software solution aimed at capturing data and generating insights about employee behavior on the desktop. Lack of visibility into employee productivity is a major challenge for global enterprises today.

lan (1)

Enterprise LAN

Siemon delivers a comprehensive line of physical layer infrastructure solutions for the Enterprise LAN: end-to-end twisted pair copper and optical fiber cabling systems; racks, cabinets, and cable management; work area problem solvers, and more – all designed to ensure that our customers’ LANs are backed by a high-performance, reliable, future-proof cabling infrastructure.

analitica

Nice Nexidia Analitycs

Nexidia Analytics uses big data to help call center focused organizations transform into cost effective and efficient producers of revenue while also enabling agents, managers, and customers to have better experiences and improved retention rates.

automatizacion (1)

Attended Automation (NEVA)

NEVA (Nice Employment Virtual Agent) enables a better customer experience by automating mundane tasks and guiding your employees to enhance their performance.

Contact Us

Address: 1549 NE 123RD ST, North Miami, Florida, USA.
33161-6029

Email: ventas@alilah.net

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